Our Services

Installing & Commissioning

We supply, undertake commissioning and test Diesel Generators from 20 KVA to 500 KVA   with full stations, synchronizing system & load management with complete Fuel tank system; high quality canopy with the best handling of exhaust piping using Silicate. Epoxy painting on the iron pipes using the matching colors of the unit enhances its aesthetic value.
Generators should always be installed, serviced and repaired by the authorized and certified technicians who have a thorough knowledge and they should always comply with standard operating procedures while doing so.
While all diesel generator sets have some basic requirements, each brand and model has unique installation requirement. New Dimension  service team covers all aspects of installing the generators viz:

Choosing the perfect location

While determining a suitable location for your generator set there are many aspects you have to take into consideration. Access, space for maintenance, noise, ventilation, exhaust piping, fuel piping, humidity, and temperature are some of the factors that must be considered. A location where temperature conditions are controlled and isolated from main working area is preferred. A tail water gallery location is frequently used for a generator set.

Level of ground

Generator should be placed on a level surface, which is non-combustible and non-conducting and a little above the ground level to prevent its contact from rising water levels.

Connecting the fuel tank

Extreme care should be taken when designing and installing the fuel system. Fuel lines should have few connections as far as possible and it should be kept away from hot engine or exhaust components. The fuel tanks should be in a level with or below the set to prevent siphoning in the event of a line failure. If the set is higher level than the tank, an auxiliary fuel pump may be required.

Testing the generator
We are self sufficient to test all our generators supplied with the best capability.  i.e. we have Resistive / Reactive Load Banks facility.
New Dimension is making the commissioning and installation of all Gen-set sizes with the utmost care in detail, using the well trained technical teams and according to high level standard.  Also by using the modern instruments, we shorten the time of installation and thereby achieving high productivity.
We also undertake turnkey projects by providing all the necessary material and accessories needed to finish that particular project.

Rental service

Our Rental Division provides generators wherever there is a requirement for temporary power. Our range of equipment and services offered by our Rental Division extends beyond the usual range of services. We also provide 24/7 maintenance service for the generators that we offer for rental.In cooperation with each client, we will meet their requirement and initiate a solution for providing temporary power. Using our own extensive resources enables us to comply immediately to a client’s request with the required installation equipment and commissioned by our own team of well skilled technicians.                                                

After Sales Service
 We believe that after sales services are more important than the sales process itself. Our team assists you in the purchase & provides high quality services from installation to Genuine Parts support, use and maintenance of your diesel generator set. Our hard working team ensures that no matter where you are, you can avail of expert support from highly skilled service engineers .
We Offer: Routine Maintenance: A service to be carried out according to regular maintenance, replacing Air Filter, Oil & Fuel Filter and Change Oils.
Repairs: We repair 24/7 at any time including holidays.
International warranty of 12 months is assured to all parts from our assembly unit.
Checklists, maintenance books, spare parts listing and manuals will accompany each unit sold to a customer & every unit will be properly tested by New Dimension Quality Control team.
Shipping at lower costs: Low product weight helps in saving money on shipping or moving.
Technical Training: We offer technical training on generator repair & maintenance. Courses range from simple maintenance techniques to tips on how to get the best performance from your engine and training on latest regulations. We typically run sessions for one to six people, using ‘hands-on’ techniques and the latest training aids to ensure that trainees leave the course with practical experience and are able to put what they have learnt to good use at the workplace.


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